Macro and Micro Environment Analysis of McDonalds

Macro and Micro Environment Analysis of McDonalds 2. Literature Review This section provides a broad picture of the dissertation that includes setting up the arameters and limits to the field of inquiry going into the research. Its aim is to identify key ideas, marketing theories applicable and marketing case studies that impinge upon the area of this investigation. It makes an effective starting point leading into the introduction and the background of the dissertation. 2.1 Macro Environment Analysis of McDonalds The analysis is done using a top down approach where first the Macro Environment and then the Micro environment has been examined, in which McDonalds operates. 2.1.2 Internal Anlaysis Internal Analysis is done using Value Chain analysis. The term ‘value chain was used by Michael Porter (1985) in his book â€Å"competitive advantage; creating and sustaining superior performance†. Brown (1997),â€Å"described value chain as a tool to disaggregate a business in to strategically relevant activities†. In McDonalds case, the key value adding activities are inbound logistics, operation, outbound logistics, marketing sales and service. McDonalds logistics function is to buy food on behalf of its operator (franchisee) and arrange delivery in to their restaurants. McDonalds logistics includes; the procurement and shipment of raw materials in to suppliers, the procurement and shipment of finished goods between the suppliers and the distribution centres, together with the warehousing at each distribution centre, the ordering and the delivery to restaurants of all food, packaging and operating supplies. To improve its logistics operation, McDonalds combines a number of food-processing plants dedicated to its operation only. The establishment of â€Å"food towns† consisting of a distribution centre and a bakery, a meat plant, a sauce plant and a chicken plant, gives McDonalds competitive advantage. The supporting activities that can be identified are procurement, human resources development and technology. McDonalds uses electronic procurement system. It had set logistics trends for restaurants with its online ordering system. It was noted that more than 12% of McDonalds franchisees ordered food supplier electronically. Revamping its supply chain with software and technology made it easy to respond quickly and efficiently to customers needs. With the online ordering system, McDonalds had a return on investment of 23.2% in 2008. However, the human resource development at McDonalds is excellent. McDonalds uses a high-engagement approach to improving both their operations, leadership pipeline and employee satisfaction with their career growth. Every management staff at McDonalds receives training at one of the regional training centres and at the national centre, Hamburger University in East Finchley. Training all employees to work in one best way (quick-service culture) made McDo nalds to gain customers loyalty continuously leading to a competitive advantage. 2.1.3 External Anlaysis PEST analysis is applied for an in depth understanding of macro environment in fast food industry where McDonalds operated. Kotler (1998) claims that PEST analysis is a useful strategic tool for understanding market growth or decline, business position, potential and direction for operations. POLITICAL The operations of McDonalds are affected by the government policies on the regulations of fast food operation. Currently government are controlling the marketing of fast food restaurant because of health concern such as cardiovascular and cholesterol issue and obesity among the young and children in the country. Governments also control the license given for open the fast food restaurant and other business regulation need to follow such as for a franchise business. Good relationship with government in giving mutual benefits such as employment and tax is a must for the company to succeed in any foreign market. McDonalds should also protect its workers by ensuring all the hiring, compensation, training or repatriation is according to UK and European Labour Law and the Middle Eastern Labour Laws as stipulated. ECONOMICS As a business entity, McDonalds need to face a lot of economic variables outside its company or its macro environment. Dealing with international sourcing for its material McDonalds should be aware on the global supply and currencies exchange. Remember, McDonalds import most of its raw material such as beef and potatoes due to local market cannot supply in abundant to meet the demand of its product. Any upside of currencies especially dollar will be impacting its cost of purchase. Working on the local country, McDonalds must face government regulations on tax of profit where it gains from the operation and other tax such as entertainment and restaurant service tax. Each country may have different scale or types of tax available and McDonalds should follow the regulation if it wants to continue the operation. As a franchise, McDonalds should also pay certain percentage of the revenue to the parent company in United States. The economic condition and growth of the country also is an important indicator to the demand of products that McDonalds offered. As the food priced slightly above normal foods, not many people will have the income range to consume the products. Moreover if the economy is bad and income percapita is affected, the demand of McDonalds product will certainly going down. On the other hand the good economy also means disposable income is more and people can spend more on more expensive food at fast food restaurant. SOCIAL/CULTURAL The changing lifestyles of Malaysia due to development of Malaysian economy should be also taking into consideration. While more people are able financially to eat at more expensive outlet such as fast food restaurant, they have higher expectation. They want to have quality in services and more conveniences that can differentiate one restaurant from another. Young urban consumers want technology in their life and facilities such as credit card payment, wireless internet, cozy and relaxing ambient place, and other attraction for their hangout and eating. All these needs should also be taken into consideration. There is not much difference between cultural and the purchase of products in a single country but for different countries cultural sensitivity should be upheld. For example in India people (Hindu) do not take beef, Muslim countries do not take pork, German like beers, Finnish like fish type of food menu, Chinese like to associate food with something good (for ex ample prosperity), Asian like rice and Americans eat in big-sized menu. So far McDonalds has shown good efforts in localization of its menu to suit local taste but it should constantly survey and learn about local culture to better understand and design the best product for them. TECHNOLOGY For a fast food restaurant, technology does not give a very high impact on the company and it is not a significant macro environment variables. However McDonalds should be looking to competitors innovation and improve itself in term of integrating technology in managing its operation. For example in inventory system, supply chain management system to manage its supply, easy payment and ordering systems for its customers and wireless internet technology. Implementation of technology can make the management more effective and cost saving in the long term. This will also make customer happy if cost savings results in price reduction or promotional campaign discount which will benefits them from time to time. LEGAL As a certified fast food operator, there are many regulations and procedures that McDonalds should follow. For example is the Halal certification that becomes a concern to Muslim consumers. McDonalds should protect its integrity and consumer confidence by ensuring all materials and process are as claimed or must followed. Other legal requirement that the business owner should follow as stipulated in laws are such as operating hours, business registration, tax requirement, labor and employment laws and quality environment certification (such as ISO) in which the outlet has been certified. The legal requirement is important because the offenders will be fined or have their business prohibited from operating which can be disastrous. ENVIRONMENT As one of world largest consumer of beef, potatoes and chicken, McDonalds always had been critics for world environmentalist. This is because high consumption of beef causing the green house effect by methane gasses coming from the cows ranch. Large scale plantation has effect the environment and lost of green forest opening for plantation activities. Vegetarian environmentalist criticizes the fast-food giant for cruelty to animals and slaughtering. In Japan, once McDonalds want to introduce whale burger causing uproar because whales are endangered species. Before using paper packaging, once McDonalds also had been criticized for being insensitive to pollution because using polystyrene based packaging for its foods. Imagine millions of people purchase from fast food operator and how is the impact to world environment by throwing away those hard to recycle packaging. Our world is getting concern on environment issue and business operating here should not just care for prof it, but careful usage of world resources for sustainable development and care for environment safety and health for our future generation. Critics and concern from all public or activist should be review and support if necessary to ensure we play our social responsibility better. 2.2 Market Position McDonalds is operating in a very competitive market. In order to maintain on the top position of the competition, it is important to understand the companys industry environment to be prepared for actions. Porters 5 Forces is a useful model for analysing the industry environment, it identifies five competitive forces that shape every single industry and market. Supplier Power If suppliers have strong bargaining power, competitive pressure will be greater (Pearce and Robinson, 2004). McDonalds works in partnership with most of their suppliers to protect the quality of their foods and minimise the bargaining power of suppliers. Buyer Power Consumers buying power in the food market is high. With the continuously changes in tastes and the increased concern in healthy eating, companies in the food market has to make changes and improvements to satisfy its customers. Otherwise there is a high possibility in getting bad publicity and lost in profit. Threat of Substitute The threat of substitute is high in the fast food market due to the strong competition and the increasing amount of ready to eat foods. Customers have many choices other than McDonalds, and ready to eat meals are cheaper and convenient. Competition The competition in the fast food market is very high. McDonalds has to compete with strong competitors like Burger King, Pizza Hut, Wendy and KFC. Threat of Entry The threat of new entrant is low in the fast food industry because of the amount of competition with the big players in the market. New entrants will not likely to win due to lack ok economic of scale. The fast food industry is highly competitive. Taking one step further from the internal analysis, in this chapter, external analysis was done so as to determine where McDonalds I positioned in the market, given the intensive rivalry. PESTLE is used to gather data for completion of this analysis. From the data using PESTLE, swot analysis is done to determine how McDonalds strong market position as the largest foodservice and fast-food retailing chain in the world is bolstered by robust all-round growth witnessed by the company. By analyzing PEST and SWOT an understanding of overall of the companys power and how it can grow, is established. This was done keeping the focus on Western European Market and the Middle east. Hence the impact of European Regulations and turbulence caused by ter rorism and Iraq war is also taken as a significant point as part of analysis. Porters five forces model is used as the tool to analyse the market competition in the European and the middle east market. The existing rivalry in the industry is already strong although McDonalds is in a dominant market position. The above analysis helps to conclude MCDonalds competitive advantage and its uniqueness to gain broad target in the aforementioned markets. 2.3 : Marketing Strategy and Mix Every organisations need to identify their strategic aims to be able to have a direct focus of what and when to achieve it within a given time. This is usually based on the organisations limited resources and capabilities. As (Barney 1991), â€Å"stated an organisation could extend their limited resources and capabilities through organisational learning, sharing, generation of knowledge, redeployment of existing resources in an effective and efficient ways†. In this section, the strategic aim of McDonalds is discussed. This is used for evaluating the way it has implemented its objectives and the effectiveness of the global and local marketing strategies. This was important to fully understand its market and environment in order to evaluate its right marketing plans and the adopted strategies. After analysing the market and environment of McDonalds, this chapter focuses on the plans and strategies adopted by the company to overcome its weaknesses and avoid the threats. It uses various survey results to determine the effectiveness of its marketing mix. In the year 2003, when, McDonalds had been having problems on losing market share, reducing profit and bad publicity, the company started aligning their global system around a common mission with a common set of customer focused goal oriented actions. It was called â€Å"McDonalds Plan to Win† which was to put the companys concentration on the five drivers of exceptional customer experiences Product, People, Place, Promotion and Price. This plan was aimed to increase profits by improving its services to increase customers. These 5 variables are also known as the Retail Marketing Mix or the 5 Ps. They are the variables that marketing managers can control in order to best satisfy customers in the target market. This cha pter discusses and evaluates the way McDonalds has established its revitalisation plan in the European and the Middle East markets. While doing the research on the five Ps, McDonalds relationship marketing is also examined, that is viewed as an asset and the companys marketing goal is to attract, maintain, and enhance customer relationships. Then there is an argument on whether the combination of five Ps with the relationship marketing is enough to stay on the competition or is there any other areas to be focussed as well. In the aspect of marketing sales McDonalds adopted the concept of 7ps of marketing mix formulated by McCarthy (1975) and Gilligan Fifield (1996). These 7ps includes; product, place, price, promotion, people, process, physical. With these 7ps McDonalds was able to create a uniformity of items that taste the same in different countries. McDonalds realises that although there is cost savings in standardisation but success can be achieved by being able to adapt to a specific environment. It has a pricing strategy that enables it to cope with a particular market. In setting price, McDonalds looks at the elasticity of demand for its product in response to price. Considering the diverse range of culture, custom in different countries, McDonalds has localised its marketing communication strategy using different promotion and advertisement. For instance McDonalds uses the England footballer Alan Shearer as a logo to advertise its hamburgers in the UK and in France its uses Fabien Barthez, t he French international goalkeeper. Obviously, McDonalds uses a number of styles to attract customers. After analysing the market and environment of McDonalds, this chapter will be focusing on the plans and strategies adopted by the company to overcome its weaknesses and avoid the threats. In the past few years, McDonalds has been having problems on losing market share, reducing profit and bad publicity. In the year 2003, the company have aligned their global system around a common mission with a common set of customer focused goal oriented actions. It is called â€Å"McDonalds Plan to Win† which was to put the companys concentration on the five drivers of exceptional customer experiences Product, People, Place, Promotion and Price. This plan was aimed to increase profits by improving its services to increase customers. These 5 variables are also known as the Retail Marketing Mix or the 5 Ps. They are the variables that marketing managers can control in order to best satisfy customers in the target market. (Please refer to appendix 2 for further information on the 5 Ps) Product The following are the strategies applied by McDonalds on their Products: To satisfy customers desire for premium products at affordable prices. More choices on the Happy Meal such as fruit options and milk for the kids. To address the desire for foods that fit into todays lifestyle. McDonalds has added new choices like meal-size salads, fruit options and sandwiches in order to fit the increased concern on health eating. McDonalds is controlling the quality of the foods by working in partnership with its suppliers and to work closely with food experts to ensure the quality is in the highest standard. People The following are the marketing strategies adopted by McDonalds on its People: Speeding up service by simplifying the restaurant environment for their staff and customers. Ensuring the restaurant staffs are focused on being friendly, as well as fast with hospitality training. Providing cost-efficient, relevant training for their world-wide workforce. There are more than 1.6 million people worldwide working for McDonalds. McDonalds has placed emphasis on the training and development of its employees, aiming to provide career opportunities for people to achieve their potential. McDonalds has five commitments to their employees, which are: Respect and Recognition Values and Leadership Behaviours Competitive Pay and Benefits Learning, Development and Personal Growth Resources to Get the Job Done Place McDonalds has over 30,000 restaurants in 119 countries. It opens in places where has high consumer flows such as high street, shopping malls, train station, airports, retail parks, gas stations, and even schools. Freestanding restaurants are positioned so that customers are never more than a few minutes away by foot in the city or by car. The following are McDonalds strategies on Place: To make the environment the gold standard for cleanliness. They have recalibrated their standards and are consistently enforcing them. McDonalds has added additional service to customers by providing Wi-Fi accessibility in some of the restaurants so customers can stay connected to the internet while enjoying their foods. Giving customers more reasons to visit McDonalds by adding more products offering such as coffee and to locate in the right place. Relocating, renovating and rebuilding some of the restaurants to give McDonalds a fresh edge. Promotion Every year McDonalds spent huge amount of money on promotion. The company has been trying to maximise the impact of the advertising spending and broaden their reach through public relations and by placing adverts in media well beyond the traditional prime-time network television format. The objective of spending so much money on promotion is to build brand loyalty and bonds of trust. The following are the strategies: The new creative brand direction â€Å"Im Lovin It!† is designed to connect with customers around the world, especially young adults, moms and kids. It has became McDonalds signature brand voice in 119 countries, generating awareness figures as high as 96% in some parts of the world. Appealing to young adults with relevant advertising. McDonalds is bringing top creative teams from around the world to gather ideas, study trends and find inspiration to create world-class advertising. Price McDonalds has a rigorous pricing process that is used to determine the price for that particular market in each country. The reason is to be able to offer affordable prices to customers and also to be profitable for the company. The following are the process which sets out the basic framework that allows the company to set localised pricing: Selecting the price objective Determining demand Estimating costs Analysing competitors costs, prices and offers Selecting a pricing method Selecting a final price (www.mcdonalds.com) 2.4 : Performance Measurement Quality is an important issue in services due to the features of inseparability, intangibility and perishability. That which can not be stored and is intangible cannot be checked for defects before ‘delivery to customers. In addition each individual involved in the exchange process brings with them varying levels of expectations and levels of satisfaction in addition to the unpredictable nature of human beings. It is this dominant role of human interaction in services that shape customers expectations and create difficulties in understanding and implementing quality initiatives (Behara Gundersen (2001)). Officially McDonalds names three elements in their strategy to be the worlds best quick service restaurant: People (being the best employer), Customers (providing them excellence) and System Growth (for owners/operators, suppliers and company). ‘McDonalds has always been a franchising Company and has relied on its franchisees to play a major role in its success. McDonalds remains committed to franchising as a predominant way of doing business. Approximately 70% of McDonalds worldwide restaurant businesses are owned and operated by independent businessmen and women, our franchisees. Usually, McDonalds offers franchises to poor performing restaurants in order to sustain profitability. Advertising is used to differentiate McDonalds products from competitors and as a means of branding: Advertising Spend in 2001 amounted to  £39m (KFC:  £14m, Burger King:  £8.6m, Pizza Hut:  £7.4m). Furthermore, McDonalds is involved in various high profile sponsorship schemes (e.g. major Sponsor of FIFA World Cup, ‘gold sponsor and official restaurant of the Olympic Games) that secures them favourable PR. Recently McDonalds acquired Boston Market Chicken restaurants, the Donatos pizza chain and Chipotle Mexican Grill. In the UK, it purchased the Aroma coffee chain and 33% of Pret A Manger. This demonstrates that McDonalds has diversified into other segments of the fast food/ convenience /take away market. McDonalds is the worlds largest food service organisation. It has the greatest market share of the breakfast, lunch and dinner market and holds 67% of the UK Burger Market. McDonalds golden arches are the worlds biggest brand with higher awareness than Coca-Cola. McDonalds is constantly introducing new products, usually for a limited period of time. This is because management recognise that consumers like variety as well as a continuation of good products such as Big Macs and Cheeseburgers. Also, they are well aware that if McDonalds has too many products running at the same time then the speed of customer service will deteriorate. However, McDonalds has not introduced healthier products in response to growing concerns about obesity. It is difficult to evaluate the extent to which McDonalds fulfils customers demands. In the 2001 consumer survey conducted by Sandelman Associates, McDonalds was ranked as last out of 60 chains for taste. Statistics that describe McDonalds cleanliness are not available and therefore the achievement of this objective is difficult to examine, but anecdotal evidence suggests that suitable policies are in place to meet that objective. Customer service quality is difficult to assess but it is renowned for being quick. 2.5 : Ethical Criticism Ethical behaviour has come up as one of the most important aspect of any organisation. By ‘Doing the right thing internally and externally, businesses created a good working atmosphere, while also benefiting society and the environment. However many ethical issues are subjective and based on ones values and beliefs. As a result, they are often difficult to enforce and easy to neglect. The result of this is that ‘when the costs are added up, the social balance sheet contains enormous debts to society (McEwan, 2001). This chapter discusses the ethical issues that McDonalds have been facing over a period of time and how effectively it addressing its corporate social responsibility. The 2008 corporate social responsibility report has been critically evaluated and based on that it is determined, whether much of its efforts are just descriptive or has been realistic. It uses various results from the data set based on the primary and secondary research to determine the effectives. It is the notion of an organizations ‘debts to society, which led to the branch of ethics known as ‘corporate social responsibility. This refers to ‘the economic, legal, ethical, and philanthropic expectations placed on organizations by society at a given point in time (Carroll and Buchholtz, 2000). This theory of responsibility to society is based around two headings, stated by Wells (1998). Social Responsibility deals with ‘the purposes for which companies should act (Wells, 1998), and Corporate Responsibility is the ‘liability attached to a company for actions done in its name (Wells, 1998). On 2002, McDonalds published its first Corporate Responsibility Report and this was followed up with an updated version in 2004. Neverthless many critics of McDonalds still believe that this, like many Corporate Responsibility Reports, is simply a medley of generalities and assumptions, that do not provide hard metrics of the company, its activities or its impacts on society and the environment (Hawken, 2002), and is ‘peripheral to the core interests of an organization (Strategic Direction, 2002). Consequentially, there is a need to analyse the claims made towards McDonalds, and whether they have been resolved within the two Corporate Responsibility Report. The incident which has done the most damage to McDonalds ethical reputation was the ‘McLibel trial, where the company expected a quick conclusion to its action against activists who had distributed a pamphlet, Whats Wrong with McDonalds?. Instead it ran for two and a half years and became the longest ever English trial , upon its completion in June 1997 (McSpotlight.org: The McLibel Trial, 2005). One of the main ethical criticisms consistently faced by McDonalds over the last 30 years relates to the food offered in its stores. Critics claim that McDonalds is a major contributing factor to the ver-increasing levels of obesity in the UK and European countries. Medical studies show that ‘waistlines are expanding faster in the UK than in any other European country†¦with 1 in 5 adults dangerously overweight (Walsh, 2003), while in 2001 it was reported that 300,000 deaths a year in the U.S. are related to obesity compared to 400,000 through cigarette smoking (McMans Depression and Bipolar Weekly, 2004). McDonalds contribution is a result of the unhealthy nature of fast food. For example, a meal of a Big Mac and medium fries would provide you with ‘910 calories, as well as 46g of fat, 13g of which are saturated (McDonalds.com, 2005). Considering the fact that this is half the Recommended Daily Allowance for a female adult, it is clear that McDonalds does not meet U. S. dietary requirements. Apart from obesity, ‘diabetes, high blood pressure, heart disease and some forms of cancer are related to a diet high in fat, saturated fat, salt and sugar (Inside the McLibel trial, 1995). The impacts of a McDonalds diet were clearly shown in Morgan Spurlocks controversial film ‘Super Size Me, where he ate nothing but McDonalds for one month. Although this was an extreme example, the impacts on Spurlock were dramatic. ‘Spurlock gained 25 pounds, raised his cholesterol by 60 points, dropped his libido and turned his liver into pate (McMans Depression and Bipolar Weekly, 2004). He also experienced headaches and depression, and actually became addicted to the products. The impact of a McDonalds diet on children is also a major ethical concern, as an increasing number of children are faced with obesity problems. ‘Every month, 90 percent of the children between 3 and 9 in America visit a McDonalds (Schlosser, 2001). McDonalds has been cri ticised for exploiting children with advertising. They have traditionally aimed themselves towards children with collectable toys in ‘Happy Meals, as well as colorful advertising campaigns and promotions in schools. Most criticized is the use of the Ronald McDonald clown character, which has been seen as a ‘cynical exploitation of children to use a clown to drum up business (Inside the McLibel trial, 1995). These marketing tactics contribute to the increasing unhealthy diet of many children. Stakeholders in a corporation may not only be human because animals are also seen as an important part of society and deserve the same treatment as humans. McDonalds has been criticized for the way it treats animals before they are killed and turned into fast food. ‘The corporation is the worlds largest promoter of meat-based products, the largest user of beef and the second largest user of chicken (McSpotlight.org: McDonalds and Animals, 2005), and thus is faced with the usual claims aimed at slaughterhouses. It is claimed that ‘chickens were crammed into sheds with less than one square foot of space per bird and no daylight (Inside the McLibel trial, 1995). As a result, ‘44% had leg abnormalities and other health problems (Inside the McLibel trial, 1995). This treatment was not just reserved for chicken but also other animals involved in McDonalds fast food products. 40% of piglets were held in indoor breeding units, and half had tails docked for no apparent reason (Inside the McLibel trial, 1995). Ethical criticism is also aimed at the methods for killing the animals. ‘14% of chickens received pre-stun shocks, which caused undue stress, while 1% (1,350 per day) were decapitated before being stunned (Inside the McLibel trial, 1995). As well as social ethical issues, corporations must also consider environmental ethics, which means treating natural resources not just as commodities, but as part of the ecological whole. It is important because it affects the image of the company and consumers perceptions. For example, ‘a Wall Street Journal poll in 1991 claimed that 53% of people avoided purchasing a product because of environmental concerns about a product or manufacturer (Hawken, 2002). The most famous environmental issue is the suggestion that McDonalds has destroyed hundreds of acres of Brazilian rainforest to make way for large-scale cattle ranching. This not only removes a valuable natural resource, but also has an impact on global warming, as the rainforest is an essential mechanism for the absorption of Carbon Dioxide in the atmosphere. McDonalds also ‘annually produces over a million tons of packaging used for just a few minutes before being discarded (McSpotlight.org: Environment, 2005). Traditionally a number of ozone depleting gasses were used in polystyrene foam packaging. In the 21st century, McDonalds uses almo

A Mixture of Solid Particles

In the recent years, the industrialization and urbanization of Indian society has led to an increase in the concentration of pollutants in the atmosphere. Air pollution is defined as a mixture of solid particles and gases in the air which has harmful and poisonous effects. Various experiments and studies have shown that long term exposure to such air pollution can lead to serious health issues such as: aggravated cardiovascular and respiratory illness, accelerated aging of lungs, diseases like asthma, bronchitis, cancer and a shortened life span. According to the World Health Organization (WHO), over 12 million people die from environmental health risks annually. Air pollution has become the 4th highest risk factor for premature deaths.Such degradation in the air quality levels has made air pollution a serious threat at a global level, especially for the developing countries, towards the sustainability of mankind. This has grabbed the attention of public as well as the government agencies. An air quality index (AQI) is a parameter used by the government agencies to communicate to the public how polluted the air quality currently is and how polluted it is forecast to become. As the AQI of a region increases, an increasingly large percentage of population of that area will experience adverse health effects. Several projects have been launched to combat air pollution in all major countries worldwide. For e.g.:Hebei Air Pollution Prevention and Control Program (HAP- 2016:18) project in China to reduce the emissions of specific pollutants in Hebei;The Odd-Even Scheme implemented by the Indian Government in national capital Delhi (2016).There are ceaseless fighting efforts for air pollution reduction all around the world. As an endeavor on the course of machine learning based air quality forecasting, this report presents an initiative and algorithmic details of various statistical models in solving this challenging problem.The Machine Learning models used in this paper, to facilitate the prediction of pollutant concentrations, include: 1Linear regressionLogistic RegressionPolynomial regressionRandom Forest ClassificationDecision Tree RegressionDecision Tree ClassificationSupport Vector regressionSupport Vector ClassificationKNN Classification We target our air pollution forecast to the city of Delhi, India as it is at the forefront for battling against air pollution.We focus on predicting the Air Quality Index (AQI) level of Delhi, as it is a quantitative method to profile air pollution level. In order to reduce the pollution levels in Delhi, we will be analyzing 5 pollutants and 5 other environment parameters responsible for increase in AQI levels. The fixed station data is taken for 3 stations namely: NSIT (Dwarka), RK Puram and Shadipur . Objectives:Compare results of Air Quality Index (AQI) values obtained by different regression models and then propose the best model.Classify the dataset into 5 different AQI categories, and then use Classification models to forecast the pollution category for next month.Analyze the most prominent pollutant, using Back Propagation, responsible for air pollution and suggest methods to control it.The rest of this paper is organized as follows: Section II describes related work, and Section III provides background on data sources, participatory sensing systems and details the 5 regression and 5 classification models used in this study. Section IV describes the steps in our model, while model implementation and estimation accuracy is studied in Section V. The paper concludes in Section VI. RELATED WORKOver the years, several approaches have been used to predict the air pollution. These can be classified into the following categories:Numerical Methods: There are plenty of numerical models used to forecast pollution levels, often referred to as the Atmospheric dispersion Modeling. Some of the commonly used models are: Weather Research and Forecasting model coupled to Chemistry (WRF-Chem), Community Multi-scale Air Quality Model (CMAQ), Comprehensive Air Quality Model with Extensions (CAMx), NAQPMS, etc.Machine Learning Methods: Such methods are data-driven, in which a statistical model is trained on a dataset containing several pollutants responsible for an increase in AQI level. The model forms a pattern in the training data, and later uses it to predict the AQI level for next month. Some of the commonly used ML models are: Support Vector Regression (SVR), Decision Tree Regression (DTR), and Random Forest Regression (RFR). Some nonâ₠¬â€œlinear models i.e., Artificial Neural Networks have also be used to forecast the pollutant concentrations.Hybrid Methods: Hybrid methods have been extensively applied for air pollution forecasting in recent. To achieve an appropriate forecast, it is not just adopting one method.E.g.: To predict ozone concentrations, multiple linear regression and artificial neural networks are used simultaneously based on principal components.

Autistic Student College Application Essay Samples Help!

Autistic Student College Application Essay Samples Help! Before you even begin writing the content of your college essay, there are a number of essay writing basic guide that you need to always bear in mind. If you're applying for college and has to think of a college application essay, then it's best to start your essay writing practice the soonest possible moment. The way you begin your essay is vital to the reception your essay will receive, so this step should take up lots of your essay writing process. Bridget's essay is quite strong, but there continue to be a couple little things that could be made better. The essay is just one of the key methods you are able to distinguish yourself. If you are in need of a well-crafted essay, then you can count on us to deliver. Before you commence writing your college essay, you might need to see the essay examplesA that we've listed for you, so that you may have more idea on what things to put in the college essay you will create. Despite exceptional grades, a poorly written essay gives you a poor name. Writing a college application essay can be challenging for you in the event you don't follow proper guidelines. You might see college essay templates on the internet that offer guidelines about how to structure your essay and what things to say in each individual paragraph. Since you are interested in getting the essay to communicate the very best information about you, you should do thorough preparation for the sample college admission essays to accomplish its purposes. It's logical they understand how to compose an application essay. To determine what has to be finished, you ought to take a look at an excellent deal of other essay examples. You may also find a great deal of successful sample essays online. All the 3 parts ought to be given equal attention. There are two or three things you can do in your essay to be noticed and get accepted. The way you start your application essay is vital to how well it's going to be received. For a beginning, the typical application essay topics need you to use language that's absolutely free from language flaws and grammatical mistakes. Irrespective of how you'll wind up submitting your essay, you should draft it into a word processor. The essay portion of the application is critical as it gives us more insight into who you are and who you wish to be. What Everybody Dislikes About Autistic Student College Application Essay Samples and Why Enhancing your writing skills is among the main things you can do in order to prepare for college applications. Colleges want to find a feeling of maturity and introspectionpinpoint the transformation and demonstrate your private growth. College admissions essays aren't rocket science, but there are a range of steps that students may take to gather the most accurate and compelling essays that will assist their odds of gaining admission to the ir top-choice colleges. It's simple to discover students not understanding how to write college application essays. When writing a scholarship application, it's critical to accentuate how it is possible to add to the college you're aiming for. Before you got into college, better part of the writing requirements that has been given by the instructor should have been articulated to you with numerous explanations and guidelines. Learn precisely what the demands of the prompt are. The Common Application allows you to apply to more or less 700 unique colleges. More frequently than not, deadlines for submitting applications are almost always short which makes many prospective applicants worry they will be unable to to submit their sample essay for MBA application punctually. Work with your students to assist them with this important part of their application. Occasionally it's helpful to observe how others were able to get over the difficult first-line hump. Apart from having an exceptional SAT score, you would have to develop the very best college essay. Read your narrative aloud and imagine your audience is right facing you. Moreover, there's an allowance to use the exact funny approach utilized by the college. If it comes to college admissions, you would like to win big. School-based counselors have a great deal of students to advise and are extremely busy, so seek out guidance early and often. Sending your son or daughter off to college may be an anxious time for many parents. Apart from college loans, there's the stress of keeping up a GPA to join the university which you dream about.

My Views On Teaching And Teaching - 903 Words

I believe knowledge is far more valuable when shared and teaching is significant as it imparts knowledge to others. My teaching experiences in college as a private tutor and in graduate school as a lab instructor have not only helped me to improve my teaching skills, but also have encouraged me to pursue a life-long career in teaching and research. Now that I am equipped with the knowledge of fundamental Biology, Biochemistry, Microbiology as well as research experience, I am eager for a teaching opportunity to share what I have learned and to inspire those young and fresh minds so often found in academia. My primary objective as teacher is to persuade my students to learn the fundamentals of the courses, but beyond that, I hope to raise their confidence for critical thinking, develop problem-solving strategies, improve learning skills, and prepare them to function effectively when encountering real world challenges. Practically, I perceive teaching and learning as a closed-loop system where transferring information, evaluating responses, re-adjusting parameters, and obtaining a final output are all cross-linked and equally important. I encouraged and highly valued my students for independent thinking as it is the foundation of problem solving. In my belief, it is the teacher who defines the students’ responsibilities and the overall tone of a class. I would be responsible for providing the basic course knowledge in the form of lectures, reading material, and hands-onShow MoreRelatedMy Views on Teaching Essay examples933 Words   |  4 Pagesforever in their lives of the students. There will be different philosophies of education in this paper that will be discuss. Every philosophy perspectives that teachers have chosen for the students it is important because it can depends on their teaching strengths and effectiveness. The goal of any philosophy could be that every student would be able to succeed in their lives. The students are not alike, but most of them have similarities. For a teacher she/he needs to find a philosophy that worksRead MoreMy Views On Teaching Fourth Grade Teacher1758 Words   |  8 PagesThis past semesters has been an eye opening experience that has changed my views on teacher. Ever since I w as little, I have always wanted to be a fourth grade teacher. However after being placed in a second grade classroom my views have changed. I liked the idea of teaching fourth grade because my fourth grade teacher was my inspiration in life. When I was in Ms. Petro’s class I enjoyed being able to watch the students progress over time. Being able to see the drastic improvements in little childrenRead MoreTaking a Look at Hegemonic Assumptions1237 Words   |  5 Pagesour own best interests but actually work against us in the long run (Brookfield, 1998). A few common examples of this in teaching are the perfect 10 that we should strive for perfect evaluations in everything we do and that a good teacher always gets a perfect evaluation, that teaching is a vocation it is a calling in life and if you do not give all your time over to teaching then you are not a good teacher, that the answer must be out there somewhere that someone somewhere has previously solvedRead MoreThe Importance Of Critical Reflection On Teaching1270 Words   |  6 PagesImportance of reflection: Reflection on practice has different meanings, in my view it means constructive criticism: being honest with myself, becoming aware of and understanding my own strengths, and being able to review activities and constantly test assumptions related to our work. These have been my approach to critical reflection throughout the year. This is supported by Brookfield, he says that Critically reflective teaching happens when we identify and scrutinise the assumptions that undergirdRead More My Philosophy of Teaching Essay506 Words   |  3 PagesMy Philosophy of Teaching When thinking of a philosophy of teaching, four major issues need to be considered. Those issues are one’s views on education, the role of the teacher, teaching and learning, and on the children. This is something that someone entering the teaching profession needs to give serious thought to and realize the importance that this will hold in the future. The following essay will express my philosophy of teaching. One very important factor in every life isRead MoreKincheloe on Critical Pedagogy1283 Words   |  5 Pagespolitics† (1). Kincheloe’s goal in this reading is to characterize teacher thinking by examining social and historical forces that have shaped teaching, and to understand who benefits and who is punished when it is defined in specific ways. Kincheloe also discussed in the reading that the separation of mind and matter has profound and unfortunate consequences. This view led to a conception of the world as a divided system into two distinct realms: an internal world of sensation and an objective world composedRead MoreUnderstanding The Current Epistemological Understanding1627 Words   |  7 Pagesin now. b. With what degree of certainty can we describe or explain content within our teaching area? What are the implications of that for teaching? When describing or explaining content within an elementary classroom, I can be confident in what I am teaching my students. I have this confidence because the information I will teach will have been researched and proven to be true. For example, when teaching science or math (or really any subject), I will use methods, formulas, equations, etc. thatRead More2016 Teaching Portfolio : Erin Link Essay1192 Words   |  5 Pages2016 Teaching Portfolio: Erin Link Teaching Experience Responsibilities: This was my first semester with Copper Mountain College, however, my career in education started over 10 years ago. I have been fortunate to serve in a variety of teaching roles. These range from cooperative teaching experiences in preschool special education classrooms, one-on-one behavioral tutoring for children with autism, and a supervisory teaching role in a community college lab preschool program. Each of these contextsRead MorePersonal Philosophy Of Educational Essay Essay1240 Words   |  5 PagesKofi Annan, of Ghana said, â€Å"Knowledge is power. Information is liberating. Education is the premise of progress, in every society, in every family† (nobelprize.org). My ambition to become an educator stems from a desire to help children grow into productive and successful adults. I am a mother of six children. As I have guided my individual children through the different stages of their childhood, adventures, adversities, and educational experiences, I have come to realize that all children haveRead More Professional Essay example1116 Words   |  5 Pageswhen my sister and I would play school with our friends. It was one of the best experiences that I had. It was this experience that helped me make up my mind about being a teacher. Now as I move through the different stages in the educational program, I have determined that I have developed certain beliefs. By teaching and working with children, people can see my beliefs. My philosophy towards education is progressivism. Progressivism can be found in my views about public schools, my teaching

What I Did The Baylor Interdisciplinary Curriculum ( Bic )

There were many ways I could have gone about writing this essay, the needless use of big words to convey simple points, the insertion of irrelevant long quotes just to make the minimum page requirement, but this is the last undergraduate essay I will ever write. If I will write, I might as well write with my best effort and in my own style. Reflecting over my journey these last five years has been difficult. These years have been filled with so many trials and tribulations that it feels as though a lifetime has passed since I first set foot on the campus of Baylor University, yet at the same time it feels as though it went by so fast, I merely blinked and it was over. I can honestly say the Baylor Interdisciplinary Curriculum (BIC) is my greatest and most precious takeaway from my undergraduate experience. It was in the BIC that I learned to enlarge my perspective, become more fully aware of myself, and become prepared for leadership and service. I have been challenged by the BIC and to my surprise, I rose to the challenge. This experience cannot be fully explained without evaluating and reflecting upon the various worlds, lives, and cultures explored in the BIC and how they are personally related to me. The BIC educated me on the ‘World of Rhetoric’ and from that experience I gained profound oratory and writing skills that I will utilize the rest of my life. Out of all the concepts I have studied in the BIC, the ‘World of Rhetoric’ was by far the most jarring and

Costal Features Along Maracas Bay Free Essays

Tides often determine the range over which sediment is deposited or eroded. Areas with high tidal ranges allow waves to reach farther up the shore, and areas with lower tidal ranges produce deprossosition at a smaller elevation interval. The tidal range is influenced by the size and shape of the coastline. We will write a custom essay sample on Costal Features Along Maracas Bay or any similar topic only for you Order Now Tides do not typically cause erosion by themselves; however, tidal bores can erode as the waves surge up river estuaries from the ocean. [3] Waves erode coastline as they break on shore releasing their energy; the larger the wave the more energy it releases and the more sediment it moves. Coastlines with longer shores have more room for the waves to disperse their energy, while coasts with cliffs and short shore faces give little room for the wave energy to be dispersed. In these areas the wave energy breaking against the cliffs is higher, and air and water are compressed into cracks in the rock, forcing the rock apart, breaking it down. Sediment deposited by waves comes from eroded cliff faces and is moved along the coastline by the waves. This forms an abrasion or cliffed coast. Sediment deposited by rivers is the dominant influence on the amount of sediment located on a coastline. 4] Today riverine deposition at the coast is often blocked by dams and other human regulatory devices, which remove the sediment from the stream by causing it to be deposited inland. Like the ocean which shapes them, coasts are a dynamic environment with constant change. The Earth’s natural processes, particularly sea level rises, waves and various weather phenomena, have resulted in the erosion, accretion and reshaping of coasts as well as flooding and creation of continental shelves and drowned river valleys How to cite Costal Features Along Maracas Bay, Papers

General Framework for Performance Management †MyAssignmenthelp.com

Question: Discuss about the General Framework for Performance Management. Answer: Introduction The main objectives of this particular report is to critically analyze different events or sequence of events that follow under business simulation game as a reflection report. The main items to be considered in the reflection report include competitive strategy, industry overview, company overview, decision making, analysis of final results, reflection of these results, analysis of underlying strategic principles and key learning points about strategy. Finally, all these events will be summarized so as to generate a conclusive reflection report. For the analysis of competitive strategy, the main consideration is mechanism applied by B-Company so as to achieve competitive advantage in the market (Arnold, 2010). What the company have done along with what need to be done so as to outdo the competitors. In order to determine whether the company has achieved competitive advantage in the market, various ratios can be considered such as earning per share, return on equity, operating profit margin, net profit margin, operating ratios, credit rating ratios along with other financial ratio measures. In addition, the overview of the industry under consideration involve analysis of macro environment based on PESTEL model and SWOT analysis. In that case, we will be in clear and distinct position to determine the strengths weaknesses, opportunities and threats facing our B-Company. Another event to be considered is company overview. This section involves initiation of missions and visions of the company. We also consider the type of company based on products and services to be offer to consumers and potential customers (Arnold, 2010). In that case, a market structure need to be determined so as to lay down specific strategies to achieve competitive advantage. By assessing all those requirements, we will be in a position to determine strengths and weaknesses of the company and what the company can potentially achieve in the long run. Another aspect is strategic principles along with key learning points about those strategic principles. Aspects to be considered in strategic principles will include strategic management, strategic visioning and strategic thinking. I believe if all the above sequence of events are to be analyzed critically, then the business simulation game reflection report will be on significant use to B-Company. Competitive strategy In a marketplace, a company need to lay down strategies that can be incorporated and integrated with other aspect of business operations so as to offer positive progress in business growth and development. In that connection, we find out that different companies aim at laying out strategies to outdo their competitors. In a perfect market structure, the level of competition is quite high although there are large number of buyers and sellers of goods and service (Arnold, 2010). In a monopoly market structure, the level of competition is reduced. From business simulation game, the type of structure in terms of market is not monopoly but a perfect market structure. In that case, the business need strong business and profit oriented strategies o as to outdo the competitors. In the long run, the company will be able to achieve competitive advantage. One of competitive strategy to be considered relate to products and services offered by the company. There is need to incorporate focal innovations which can be primarily categorized into product innovation, process innovation, marketing innovation and organizational innovation. The focal innovation will assist the company to improve the four critical aspects underlying the company (Clardy, 2013). In product innovation, the company need to advance the products in terms of product management, product design, product promotion and pricing. These aspects are likely to attract many consumers and potential customers into an advantage to the company. Process innovation involves improvement in production process in terms of instrument and machinery. Marketing innovation involves venturing into wider markets to recruit more future customers. These aspects will facilitate business growth and will pave way to achieving competitive advantage. Another competitive strategy applicable to B-Company is mergers, acquisition and amalgamation. These processes involves identification of smaller business operating in similar capacity as B-Company. In that case, the company may decide to absorb them so as to operate as a single entity (Clardy, 2013). In that case, the company will reduce competition by creation of mergers, amalgamation and acquisition enterprises. All the consumers and potential customers are redirected to a common pool. This create a form of monopoly making the company to achieve competitive advantage. Industry overview In this section, we consider PESTEL model that can be integrated with macro environmental factors affecting the performance of the company. PESTEL model can be defined typically as a framework that marketers and business operators apply to monitor as well as to analyze macro environmental factors (Chopra, 2012). These factors relate to external marketing environment. Again, in order to analyze strengths, weaknesses, opportunities and threats in an organization, then marketers apply SWOT analysis. To start with, SWOT analysis is a four sided analysis applied by investors and business analysts so as to assess viability, feasibility and vulnerability of a given organization (Chopra, 2012). Strengths of B-Company can be stated as follows. The company has potential customers who maintain cash flows. In that case, the company is able to maintain general operation reserves. Chances of insolvency are limited by potential customers. Another strength is human resource. The employees of the com pany are highly skilled. This make them flexible in performance. It also create diversity of activities. The other aspect of SWOT analysis is weaknesses. The main weakness that B-Company face is meeting the demand of consumers at good time. There are times when the company is faced by over demand from consumers. In this case, we term such a period as boom season. This is a weakness because the company is not able to determine the approach period for boom. We therefore maintain normal supply for normal demand (Christopher, 2011). Again, SWOT analysis involves opportunities. There are gaps that have not been filled in the market. These opportunities include venturing to different areas for purposes of creating business. This in return is going to generate a lot of reserve for the company. The last aspect of SWOT analysis is threat. There are certain threats that arise in the process of business operations. These include unfavorable trade restriction set by governing bodies and regulat ion authorities, unhealthy competition, unfavorable terms of sale and high costs of operations. SWOT analysis can be applied to address those factors. On the other hand, PESTEL model represent the following macro environmental factors. P-political, E-economic, S- social, T-technological, E-environmental and L-legal. To begin with, political factors involve the level of business intervention by the government (Clardy, 2013). The government has great influence in business operation in terms of policies, political stability, and policies on foreign trade, taxation process, trade restrictions and labour law. Therefore, business operators need to have those aspects in the formulation plan so as to fully adhere to all these political factors. The company need to respond to these policies so as to adhere to current and future adjustments in the market. Economic factors cannot be underestimated in the performance of any organization. These factors determine profitability index of the business. They can be addressed in terms of economic growth, rates of interests, inflationary and deflationary gaps, exchange rates as well as disposable income of consumers. Moreover, social factors can be utilized via PESTEL model to determine the level of attitude in a population under which the business operate. It is good to identify a promising population so as prevent negative social cultural implication from affecting the company (Cocca Alberti, 2012). In addition, the aspect of technological factors fall under the current trend in business operations. Technology is changing the mode of operation and production process. This make work easier and time saving. Thus, the company need to employ such factors so as to satisfy consumers lists of preference. For the case of environmental factors, PESTEL model assert that the processes applied by the co mpany need to be environmental friendly. These factors integrate with legal factors where rules and regulations are set to monitor and regulate the activities of the business under consideration. Company overview Our company is called B Pharmaceutical Company. The company was set to deal with production of drugs in medical sectors along with prescription of these drugs (Combs, Clapp-Smith Nadkarni, 2010). Therefore, the company operate as a service delivery unit as well product delivery unit with the main objective of profit making. Although B Pharmaceutical Company aims at making profits from production and sale of medical drugs, the company is governed by ethical considerations so as to protect the consumers and to protect our workers in the working environment (Daft, 2015). This can be demonstrated clearly and distinctly as stated in our mission and vision. Mission: To be a center of healthcare improvement and empowerment to the community through well designed medical drugs. Vision: To create self-awareness in health issues so as to prevent destruction of human life since human life is our first priority. From the above mission and vision, B Pharmaceutical Company tend to burn midnight oil so as to innovate new medicinal drugs so as to mitigate damages caused by numerous diseases affecting human beings all over the globe (DeTombe, 2012). For that reason, B Pharmaceutical Company is a global company. The company is operated by a team of highly qualified staffs in all departments. The organizational structure of B Pharmaceutical Company is well established so as to monitor business activities from all parts of the globe where the company hold shares. Since B Pharmaceutical Company operate globally, the market structure is quite big. This is a perfect market structure with many buyers and sellers. In that case, it is absolutely true that the levels of competition is also quite high (Fletcher, 2012). Nevertheless, B Pharmaceutical Company has managed to venture many market destinations all over the globe. The head office for B Pharmaceutical Company is based in China. Many outlets are ope rating on behalf of B Pharmaceutical Company within China and other parts of the world such as America. Africa, other parts of Asia and Europe. The company have employed over 750,000 employees in the entire globe. The most important thing to note is that despite that wide venture, B Pharmaceutical Company face a lot of competition from several firms that deal with production and sales of medical drugs (Gogu, 2017). There is healthy competition from at least five firms. The reason for stating that the competition is healthy is based in the area of coverage. A single company such as B Pharmaceutical Company cannot satisfy the enormous demand for medical drugs all over the globe. However, each firm aim at becoming the major producer and supplier of these commodity. This is where the competition generate. In the near future, B Pharmaceutical Company aim at absorbing smaller producers and suppliers of medical drugs via mergers, amalgamation and acquisition. This will help the company to achieve competitive advantage over the other five firms. B Pharmaceutical Company has demonstrated great potentials. However, there has been several bottlenecks which become a weakness to B Pharmaceutical Company (Heranz, 2010). The main potential strength for the company is ability to produce quality medical drugs to treat many illnesses. The company has a team of researchers whose main objective is to research on various illnesses along with most appropriate medical recommendations. On the other hand, B Pharmaceutical Company has weakness to meet the demand of consumers within the most appropriate time. This is because the stock for shipment to overseas market is faced by delays in shipment process. This open a gap that become an advantage to our competitors. However, B Pharmaceutical Company has a clear competitive position since there are some markets that demand on our supply alone. African market have been dominated by B Pharmaceutical Company. This is our main consumer (Ikerionwu, Edgar Gray, 2017). In that case, B Pharmaceutical C ompany achieve competitive advantage over the other four firms since they have not been able to venture African market. Decision made From year 11 to 15, B Pharmaceutical Company has managed to make decisions which have brought positive changes to the company. In that case, the company has managed to prepare decision round schedule so as to govern the anticipated time to clear each decision. In this section, the report will analyze the events that took place each year so as to determine the level of decisions made along with corresponding implications. Year 1, B Pharmaceutical Company made several decisions which intended to improve local supply and sales of medical drugs within China. B Pharmaceutical Company decided to sign a memorandum of understating with Medical and Drugs Regulation Board of China (MDRBC). B Pharmaceutical Company decided to offer free delivery to customers who buy medical drugs beyond $ 300. The company decided to reduce consultation fees to potential customers. The company decide to sign a contract with the government for taxation purposes. Reasons for making the decisions. Signing a memorandum of understanding with Medical and Drugs Regulation Board of China (MDRBC) was to get clearance to operate in international market in the future. Free delivery to customers who buy medical drugs beyond $ 300 acts a way of motivation to these customers (Kang, 2010). This is also a mechanism to make our consumers to increase their purchase. In return, the company will be able to have a series of potential consumers and customers. Reduction in consultation fees will encourage people seek medical recommendations with ease. The government will ease the process of taxation so as to ease future shipment. Anticipated results. From the decisions made during year 11, there are several anticipated results for the company. First, the company aimed at getting clearance certificate to venture to overseas markets. The company also aimed at increasing sales due to attraction of customers and consumers via free delivery services. The company anticipated taxation process to be friendly and effective. These decisions placed B Pharmaceutical Company in a very desirable condition in this industry. The company was able to dominate local market (Kanungo Manuel, 2014). Many consumers and customers were attracted to services and products offered by B Pharmaceutical Company. The government also rated our company as the leading producer and supplier of medical drugs in the entire industry. The forces of demand and supply mechanisms cannot be underestimated in any business operation. Therefore, decisions need to be focused to increase the demand. From decisions made in year 11, the demand increased by 7.7% (Krishnamurthy, 2011). This growth was very significant to the company. The market where the demand increased was from wholesale and retail outlets within production areas. The demand also increased due to incentives offered by the government in taxation policy. The market share of B Pharmaceutical Company also increased by 2.7%. This was contributed by the decision made by the government in rating our company as the best company in the industry. A lot of customers decided to trade in our shares. Retail coverage increased by 2.5% (Kumar Gopinath, 2016). This was brought about by creation of wholesale and retail outlets. In that case, consumers were able to access the products in good time. A lot of people had invested in B Pharmaceutical Company. From the decisions made in year 11, they had positive expectation on share prices and market shares (Lee, 2016). This would result to better revenue for each investor based on individual level of investment. Despite very tight competition, B Pharmaceutical Company performed very well. This is because, more sales were made in year 11 in local market as compared to other firms in the industry. Increasing production of medical drugs. Recruiting more workforce. B Pharmaceutical Company aimed at venturing other markets especially overseas market (Maslow, 2013). The reason for recruiting more worker into the industry was to facilitate business operations. The operations conducted by B Pharmaceutical Company made the company to achieve competitive advantage. Each year, the market share increased as demand increased. The company experienced growth rate due to more business venture. Local operations constituted 33% of the stock produced by the company (Richard, 2013). There rest of stock was consumed by international markets. This made the company to be rated the best operator in international level. This facts remain our competitive position. From the different levels of operations such as local to international level, the company have achieved a lot of positive results despite the challenges faced in the process. The idea of operating globally have increased the demand of our products. In return, more investors are willing to invest in the company (Ryan Deci, 2017). The challenges faced are a learning lesson to our team in the future. There is need to incorporate strategic thinking, strategic management and strategic visioning. Were it not for these aspects, the company would not have operated globally. Strategic thinking is based in assessing the benefits of expanding business operations. Strategic visioning involves planning on what need to be done so as to operate at advanced level (Thabet, 2017). Finally, strategic management involves execution of plans, policies and procedures along with adherence to all legal formalities of operating globally. Key learning points about strategy The assessment of macro environmental factors have been of great importance. Factors such as social, political, economic, technological together with environment have assisted the company to under the process of business operation and market structure. The assessment of industry and competitors assisted the company in achieving competitive advantage via application of strategies such as mergers and acquisition. There are a lot of considerations to be assessed in order to run a company effectively (Thomas, 2009). Ignorance to these consideration brings complexity in running the company. Decision making need to be sound and viable if an investor aim at running the company effectively. Another important aspect is clear and shared focus for the company. This offer a wider ideological threshold to run the company towards goals and objectives. The company can use dominance strategy to maintain competitive position (Yadav, 2009). This can be done via mergers and acquisition of other related firms so as to create monopoly in the market. Shareholders tend to have different expectations. Terms of contracts need to be agreed upon before initiating the progress of the company to avoid complexities of meeting different shareholders expectations. Conclusion In summary, a very important aspect for business simulation game is decision made to bring forth implementation of strategies. These decisions will be able to offer clear view of what was anticipated by the company as laid down in the formulation plan and objectives of the company (Yang, 2016). In this section, we have analyze what the company managed to achieve along with the effects of these decisions to demand, market share, and market venture along with expectations of different shareholders between years 11 to year 15. From the decisions made, analysis of final results were made based on overall performance of the company. Again, consideration of market share as anticipated by the objectives of the company was of great importance (Zoller, Gigmes Guillaneuf, 2015). This assisted the company in making reflections on whether the company performed well or poorly. Based on the performance of our business company, the reflections were based on learning exercise so as to make viable d ecisions. References Arnold, J. (2010). Coaching Skills for Leaders in the Workplace: How to Develop, Motivate and Get the Best from Your Staff. How to Books. Chopra, S. (2012). Supply Chain Management. Pearson Education. Christopher, M. (2011). Logistics and Supply Chain Management. FT Press. Clardy, A. (2013). A General Framework for Performance Management Systems: Structure, Design, and Analysis.Performance Improvement,52(2), 5-15. Cocca, P., Alberti, M. (2012). A framework to assess performance measurement systems in SMEs.International Journal of Productivity and Performance Management,59(2), 186-200. Combs, G., Clapp-Smith, R., Nadkarni, S. (2010). Managing BPO service workers in India: Examining hope on performance outcomes.Human Resource Management,49(3), 457-476. Daft, RL (2015). Management. South Western College Pub. DeTombe, D. (2012). Complex Societal Problems in Operational Research.European Journal of Operational Research,140(2), 232-240. Fletcher, F. (2012). Business Problem Solving. Routledge. Gogu, M. (2017). Emergency situations, adaptive management and national health strategies.Global Journal of Sociology: Current Issues,6(2), 29. Heranz, J. (2010). Network Performance and Coordination.Public Performance Management Review,33(3), 311-341. Ikerionwu, C., Edgar, D., Gray, E. (2017). The development of service providers BPO-IT framework.Business Process Management Journal,23(5), 897-917. Kang, X. (2010). Offshore Business Process Outsourcing (BPO) in Transition Economies: Comparative Analysis between China and Malaysia.SSRN Electronic Journal. Kanungo, R.N., Manuel, M. (2014). Work Motivation: Models for Developing Countries. Sage Publication put. Krishnamurthy, P. (2011). Typology of Organizations Application to BPO Organizations.SSRN Electronic Journal. Kumar, X., Gopinath, D. (2016). An Empirical Study on Employee Engagement and Retention Strategies in BPO Companies in India.Bonfring International Journal of Industrial Engineering and Management Science,6(2), 24-27. Lee, S.S. (2016). Critical analysis of the educational community discussion: Focusing on the conceptualization.Journal of Educational Innovation Research,26(1), 45-69. Marylene, G. (2014). The Oxford Handbook of Work Engagement, Motivation and Self-Determination Theory. OUP USA. Maslow, A.H. (2013). A Theory of Human Motivation. Start publishing LLC. McGregor, D. (2012). The Human Side of Enterprise. New Yolk, 21. Netsch, C., Bach, T. (2015). Vaporization vs. enucleation techniques for BPO.Current Opinion in Urology,25(1), 45-52. Richard, A. (2013). Job Satisfaction from Herzbergs Two Factor Theory Perspective. Grin publishing. Ryan, R.M., Deci, EL. (2017). Self-Determination Theory: Basic Psychological Need in Motivation, development and Wellness. The Guilford press. Thabet, A. (2017). Theoretical Framework Measures Management Accounting Systems and Credit Risk Management Policies and Practices towards Organizational Performance in Palestinian Commercial Banks.Account and Financial Management Journal. Thomas, K.W. (2009). Intrinsic Motivation: What Really Drives Employees Engagement. Berret-Koehler publishers. Yadav, R. (2009). Environment Analysis of the BPO Industry in India.SSRN Electronic Journal. Yang, J. (2016). What Affects Perceived BPO Benefits of Ventures?Korea Association of Business Education,31(6), 403-423. Zoller, A., Gigmes, D., Guillaneuf, Y. (2015). Simulation of radical polymerization of methyl methacrylate at room temperature using a tertiary amine/BPO initiating system.Polym. Chem.,6(31), 5719-5727.